Terms & Conditions - Hotel

Terms and Conditions _ Sotto Le Stelle Town & Country

1. The Occupancy Period commences at 4 pm on the day of arrival and terminates at 10 am on the day of departure
2. Guests are required to follow the rules and regulations established by Management from time to time to comply with public laws and regulations to safeguard health.
3. The Property is licensed to the Occupier on the express condition that no more than the following maximum number of persons shall use it- Gli Scrittori - 2 persons; I Modelli - 4 person; I Viaggatori - 6 persons; I Pastori - 2 persons; Le Rondine - 2 persons; Casa dell’Abate 6 persons; L'Artista - 2 persons; S. Michele - 2 persons.
4. Subject to the discretion of management a cot can be provided in addition for use in most suites.
5. The Occupier agrees to take good care of the Property and to leave it clean and tidy and will be responsible for any breakages and items missing from the inventory, or any other loss or damage occurring at or to the Property, during the Occupancy Period.   The Occupier will be required to pay for any such loss, damage, breakages or missing items and any cleaning (other than normal cleaning) which is required following departure.
6. The Occupier is responsible for the behaviour of all persons who may be resident in (or otherwise in) the Property during the Occupancy Period and for the condition in which the Property is left at the end of the Occupancy Period.
7. The Property shall not be used in such a way as to cause annoyance or a nuisance to any other person nor to the occupants of any other property or land nor for any illegal or immoral purpose or for any trade or business.
8. No inflammable or explosive material shall be stored or placed in or close to the Property.
9. No dirt, rags, oil or similar material shall be put in any baths, sinks, lavatory or pipe of the Property.
10. All arrangements made from time to time by or on Commune of Picinisco or the Owners for disposal of refuse shall be observed. In particular no carpets, dusters or other objects shall be shaken from the windows or doors of the Property and no dirt, rubbish, rags or food shall be thrown out of any window or door. Washing or other articles can be hung in the areas designated for such purposes but must not be hung in any other place.
11. No bird or animal including cats and dogs (except for guide dogs) may be brought into a Sotto Le Stelle residence or kept in the Property
12. Only the curtains and blinds supplied in the Property shall be used to cover or obstruct the windows of the Property.
13. Hi-Fis, television sets, musical instruments and similar equipment must be used in such a way as to cause no annoyance or disturbance to any person or occupants of other properties. In particular the volume on all equipment and the voices of occupants should be controlled so as not to be audible outside the Property between 10 p.m. and 9 a.m.
14. No firearm, shotgun, crossbow or air weapon shall be brought onto the Property.
15. Occupants shall not harm, taking cuttings from, pick or remove any plant, tree, shrub or flower which may be upon the Property
16. 14.  No wilful injury to the Property, its furnishings, fittings, contents or decorations or the facilities that may be provided upon the Property is permitted.
17. All defects or wants of repair that may be noticed in the Property or the furnishings, fittings, contents or decorations thereof must be reported immediately to the Concierge and no attempt to repair the same shall be made other than by persons authorised to do so.
18. No litter of any sort shall be left lying upon the Property except in the receptacles provided for such purpose.
19. The use of illegal drugs of any sort whatsoever in the Property is strictly prohibited.
20. 18.  No sign, notice, advertisement, power, billboard hoarding or placard shall be placed, fixed or exhibited upon any part of the Property.
21.  No smoking is permitted within the Property.
22. The Accommodation Fee stated in the on line booking form must be paid at the time of booking and is a condition of this Agreement. Payment of the Accommodation Fee may be made by credit or debit card. The sums payable hereunder are refundable in the event of cancellation by the Occupier (regardless of the reason for cancellation) only at the discretion of the Occupier, which shall be complete. The Occupier as a condition of this Agreement agrees that the credit or debit card details provided upon booking will be charged with all additional sums (including for the avoidance of doubt any sums due under Clause 4 above in respect of loss, damage, breakages, missing items or cleaning) due by the Occupier under this Agreement. By its acceptance of these terms the Occupier specifically authorises the Company to charge such additional sums to such credit or debit card without obtaining any further authorisations or signatures.
23. Linen and towels are supplied for use as part of the inventory of the Property.
24. The costs of any electricity consumed is included within the Accommodation Fee.
25. Liability and Responsibility.  Neither the Company nor the Owner accept any liability in respect of loss or damage to the Occupier or any other occupier of the Property, their property, baggage, car or contents, save to the extent that such loss or damage arises as a result of the negligence of the Company or the Owner or their respective employees, agents or sub-contractors. Neither the Company nor the Owner accepts responsibility for any lost property left behind at the end of the Occupier's period of occupation. The Company will make reasonable efforts to return lost property but this will be at the Occupier's sole cost and expense.
26. Access The Company and the Owner (or their representatives) shall be allowed access to the Property at any reasonable time for essential maintenance or required inspections. Wherever possible, this will be by prior arrangement with the Occupier.
27. Cancellation by the Company/Owner.  In the unlikely event that the Property becomes unavailable due to reasons beyond the control of the Company and/or the Owner the Occupier will be offered alternative accommodation of at least equal standard where reasonably practicable. Should this not be acceptable to the Occupier or if no alternative is available, all monies will be returned in full and neither the Company or the Owner shall be under any further liability to the Occupier.
28. Data Protection Any personal information or details provided by the Occupier to the Company shall be treated and kept in confidence and will not be provided to anyone outside the Company's group of companies and its professional advisers and the Owner. Any personal information or details provided by the Company to the Occupier, including details of the Owner of the Property, shall be treated and kept in confidence and will not be used except for the purpose of licensing the Property in accordance with this Agreement. The Occupier shall advise the Company as soon as reasonable practicable of any change to the Occupier's details as set out above.
29. Personal information provided by the Occupier may be used by the Company or its group companies for future promotional mailings in relation to Sotto Le Stelle and new products or services which may be of interest to the Occupier. If the Occupier initially agrees to receive such information, but later does not wish to receive such information, the Occupier may unsubscribe at any time by notifying the Company at the address set out above.
30. General.  The Occupier may not assign or subcontract its rights or obligations hereunder.
31. This Agreement contains the entire agreement between the parties with respect to the subject matter hereof, supersedes all previous agreements and understandings between the parties with respect thereto and may only be modified by written agreement between the parties.
32. This Agreement constitutes only a licence to occupy the Property and does not constitute a lease.
33. This Agreement shall be subject to Italian law and the parties submit to the non-exclusive jurisdiction of the Italian courts.